Terms & Conditions

Last updated: [DATE]

Who we are

This website is owned and operated by [YOUR COMPANY NAME], a Kinetic Authorized Agent. We sell and help you order Windstream services. We are not Windstream Holdings, Inc., and we do not own or operate the network. Windstream provides the service and holds the customer account.

Pricing, speeds and offers

All plans, speeds, prices and promotional offers shown here are set by Windstream and can change at any time without notice. Availability and actual speeds depend on your service address and the network serving it. Advertised pricing may include an AutoPay credit and may exclude taxes, government fees, surcharges and optional equipment charges. Nothing on this site is a binding quote until your order is accepted by Windstream.

Placing an order

When you order through us, we submit your information to Windstream for provisioning. Your service is governed by Windstream's own terms of service, acceptable use policy and pricing, which you accept when your account is created. Installation appointments, equipment, billing, technical support and cancellation are handled by Windstream.

Promotional cards

Prepaid card promotions are offered and fulfilled by Windstream, not by us. Eligibility, card value, qualifying plans, redemption steps and expiry are set out in the offer terms supplied at the time of order. Not all plans qualify.

Use of this website

You may browse this site and use it to enquire about service. Do not attempt to interfere with the site, scrape it in bulk, or use it for anything unlawful. The content, layout and code of this site are protected by copyright and may not be copied without permission.

Trademarks

Kinetic, Kinetic by Windstream, The Kinetic Promise and the Kinetic logo are trademarks of Windstream Intellectual Property Services, LLC, used here under an authorized agent agreement. eero is a trademark of eero LLC. Mastercard is a registered trademark of Mastercard International Incorporated. All other marks belong to their owners.

Third-party links

Some links take you to sites we do not control, including Windstream's own site. We are not responsible for their content or practices.

Disclaimer and limitation of liability

This website is provided on an "as is" basis. We do our best to keep information accurate and current, but we do not warrant that it is error-free or that any particular plan or price is available at your address. To the fullest extent permitted by law, [YOUR COMPANY NAME] is not liable for indirect or consequential losses arising from your use of this site.

Governing law

These terms are governed by the laws of the State of [STATE], without regard to its conflict of law rules.

Contact us

[YOUR COMPANY NAME]
[Street Address]
[City, State ZIP]
Phone: 1-800-000-0000
Email: support@example.com